Old Town Animal Hospital Policies

Please read the information below regarding our hospital policies on appointments, payment, arrival, and cellular phones. Please contact us with any questions.

Appointment Policy

We are by appointment only, however, Emergency cases shall always receive top priority followed by Patients with previously scheduled appointments. If you do not have an appointment, we will do our best to accommodate you with what our schedule will allow with Veterinarians and staff. 

Payment Policy

We require full payment at the time that services are rendered.

For your convenience, we accept Visa, MasterCard, Discover Card, American Express, cash, Care Credit, and debit.

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Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms.

All cats must be presented in an appropriate cat carrier or on a leash.